Questions to Ask When Making Appointments

Approved by the Cancer.Net Editorial Board, 07/2015

Throughout your cancer experience, you will have many appointments. Getting the facts beforehand will help make sure you get the most out of your visit. It will also help reduce stress and anxiety. Consider asking the following questions when scheduling an appointment:

Basic questions

  • What is the doctor's full name and title?

  • How can I contact the office?

  • What is the appointment cancellation policy?

Questions to ask about getting to your appointment

  • Where is the office located? What is the building address? Which floor is the office on? What is the room or suite number?

  • Where should I park? Will I have to pay for parking?

  • Which entrance to the building should I use?

  • How far will I need to walk?

Questions to ask about insurance

  • Which insurance plans does the doctor accept?

  • Do I need to get a referral to see the doctor?

  • Will the office bill my insurance company? Or will I need to pay at the time of the visit?

  • Will I be charged a co-pay?

Questions to ask about the appointment

  • What should I bring to my appointment? Insurance cards? Surgical or pathology reports? Diagnostic test results? Contact information for other doctors I have seen? Any other items?

  • How long will this visit likely last?

  • May I bring a family member or friend to meet with the doctor?

  • May I record what the doctor says?

  • What support staff members will be available during my visit? Oncology nurses, social workers, nutritionists or registered dieticians, or counselors?

More Information

Managing Your Care

Medical Forms

Questions to Ask the Doctor